If you think you discovered an unknown bug, do not hesitate to report it to the net community. The preferred place to do this is the Changi mailing list. If you don't want to subscribe to this list, emails to the author at harald@os2point.ping.de are always welcome too.
It may be very helpful, if you have installed syslog daemon. Experience had shown, that the syslog output often helped to discover improper configurations, which initially were claimed to be program bugs.
If the author confirms, that your problem may be the result of a program bug, he may ask you to fill out the following form and send it by email to harald@os2point.ping.de. NEVER post this report, unless you are asked to do so. ALWAYS send it directly to the author. Do not waste bandwith by posting it to the mailing list or any newsgroup.
Copy this form to the clipboard and paste it to the message body of your email to the author.
While filling out the form, keep in mind, that the intention of this report is to...
1. Your name: _________________________________________ 2. Your email address: _________________________________________ 3. Changi version number: ____ 4. Running on OS/2 version: ______________ Windows NT version: ______________ 5. Describe your problem in one or two headlines. A more detailed descriptions is requested at the end of this form. ------------------------------------------------------------------- ------------------------------------------------------------------- 6. How did you call Changi and associated programs? You may only add those calls, which may be related to your specific problem. ------------------------------------------------------------------- Changi: Chanx : Expire: Inews : Rnews : Chanco: ------------------------------------------------------------------- 7. Please stop and restart Changi with your options and add option -dC. After Changi is up and running, it should have created a file named CHANGI.LOG. Please add its contents below. ------------------------------------------------------------------- ------------------------------------------------------------------- 8. If you have problems with a specific program of the Changi distribution other than the server, call this program with option -dC and provide the resulting log file. (Note, that expire will create EXPIRE.LOG, Chanx creates CHANGI.LOG and so on.) ------------------------------------------------------------------- ------------------------------------------------------------------- 8.1 Name of the program having created the above logfile: __________________ 9. How do you exchange news with the net? Please check. _ Chanx _ Pushfeed _ UUPC _ Local news only _ other: ___________________________________________ 10. What's the contents of the following files? Some requested files may be very large. In this case do not include the complete contents, just a few lines. And add a note at the end that you did cut the contents. 10.1 active (if this is beyond 50 lines, only list a few entries) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.2 .watermark (if you created one; do only list a few entries, if it's beyond 50 lines) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.3 .last (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.4 ctrl_access (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.5 nntp_access (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.6 user_access (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.6 expire.conf (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.8 filter.cf (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.9 group.distrib (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.10 mailpaths (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.11 newsfeeds (if you created one) or newsfeeds.default ------------------------------------------------------------------- ------------------------------------------------------------------- 10.12 newsgroups (if one exists; do only list a few entries, if it's beyond 50 lines) ------------------------------------------------------------------- ------------------------------------------------------------------- 10.13 overview.fmt (if you created one) ------------------------------------------------------------------- ------------------------------------------------------------------- 11. If you have a syslog daemon running, please include a few lines below, which may be of interest. Otherwise you may call the failing program with option -do and provide a few lines of the resulting console output. ------------------------------------------------------------------- ------------------------------------------------------------------- 12. Add some more detailed information about your problem. It would be most helpful, if you are able to provide a step by step method of how to repeat the problem on the author's machine. Descriptions may be given in English or German. ------------------------------------------------------------------- -------------------------------------------------------------------
URL: changi/manual/betatest.html Created: 9 January 1997 Revised: 9 January 1997 Author: harald@os2point.ping.de |