Changi NNTP Server 1.2

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Reporting Bugs

You may first want to check the list of known bugs before reading any further.

If you think you discovered an unknown bug, do not hesitate to report it to the net community. The preferred place to do this is the Changi mailing list. If you don't want to subscribe to this list, emails to the author at harald@os2point.ping.de are always welcome too.

It may be very helpful, if you have installed syslog daemon. Experience had shown, that the syslog output often helped to discover improper configurations, which initially were claimed to be program bugs.

If the author confirms, that your problem may be the result of a program bug, he may ask you to fill out the following form and send it by email to harald@os2point.ping.de. NEVER post this report, unless you are asked to do so. ALWAYS send it directly to the author. Do not waste bandwith by posting it to the mailing list or any newsgroup.

Copy this form to the clipboard and paste it to the message body of your email to the author.

While filling out the form, keep in mind, that the intention of this report is to...

  1. repeat the problem on the authors machine.
  2. find similarities in configurations between users reporting the same problem.

Thank you very much for taking the time.


1.          Your name: _________________________________________
2. Your email address: _________________________________________


3. Changi version number: ____

4. Running on       OS/2 version: ______________
              Windows NT version: ______________


5. Describe your problem in one or two headlines. A more detailed
   descriptions is requested at the end of this form.
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6. How did you call Changi and associated programs? You may only
   add those calls, which may be related to your specific problem.
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Changi:
Chanx :
Expire:
Inews :
Rnews :
Chanco:
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7. Please stop and restart Changi with your options and add
   option -dC. After Changi is up and running, it should have
   created a file named CHANGI.LOG. Please add its contents
   below.
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8. If you have problems with a specific program of the Changi
   distribution other than the server, call this program with
   option -dC and provide the resulting log file.
   (Note, that expire will create EXPIRE.LOG, Chanx creates
   CHANGI.LOG and so on.)
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8.1 Name of the program having created the above
    logfile: __________________



9. How do you exchange news with the net? Please check.

   _ Chanx    _ Pushfeed    _ UUPC    _ Local news only

   _ other: ___________________________________________


10. What's the contents of the following files? Some requested
    files may be very large. In this case do not include the
    complete contents, just a few lines. And add a note at the
    end that you did cut the contents.

10.1 active (if this is beyond 50 lines, only list a few entries)
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10.2 .watermark (if you created one; do only list a few entries,
     if it's beyond 50 lines)
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10.3 .last (if you created one)
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10.4 ctrl_access (if you created one)
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10.5 nntp_access (if you created one)
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10.6 user_access (if you created one)
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10.6 expire.conf (if you created one)
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10.8 filter.cf (if you created one)
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10.9 group.distrib (if you created one)
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10.10 mailpaths (if you created one)
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10.11 newsfeeds (if you created one) or newsfeeds.default
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10.12 newsgroups (if one exists; do only list a few entries, if
      it's beyond 50 lines)
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10.13 overview.fmt (if you created one)
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11. If you have a syslog daemon running, please include a few
    lines below, which may be of interest. Otherwise you may call
    the failing program with option -do and provide a few lines of
    the resulting console output.
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12. Add some more detailed information about your problem. It
    would be most helpful, if you are able to provide a step by
    step method of how to repeat the problem on the author's
    machine. Descriptions may be given in English or German.
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URL: changi/manual/betatest.html
Created: 9 January 1997
Revised: 9 January 1997
Author: harald@os2point.ping.de